A woman dialled 999 to report a theft - of a snowman outside her house. Not a very n-ice thing to experience, we're sure you'll agree. However, police took a dim view of her 'emergency' call.
They said she'd reasoned that the matter warranted investigation because she'd used pound coins for the eyes and teaspoons for the arms.
Officers explained that they've 'spoken to' the woman, from Chatham, Kent, about what constitutes a real emergency.
Kent Police described the call as 'completely irresponsible', especially in light of the fact that the sub-zero conditions led to thousands of extra calls flooding their lines.
In the hope of clarifying the difference between a call that wastes police time and one that demands a response, a transcript of the snowman theft call has been issued.
In it, the woman tells the 999 operator: 'There's been a theft from outside my house.
'I haven't been out to check on him for five hours but I went outside for a fag and he's gone.'
Read more: Here..